IDATA Customer Relations and Quality Department to receive the service you desire and to ensure your satisfaction:

  • Receives the opinions and thoughts on iDATA from all applicants that get services from our organization.

  • All the reported opinions are assessed with department directors and the necessary arrangements are made to increase our service quality in accordance with your requests.

  • Following the assessment, feedback is provided regarding decisions and results to our customers who share their opinions with the department

In addition to contributing to your satisfaction, the Customer Relations and Quality Department also contributes to the development of our organization through your suggestions and opinions. Both our Customer Relations and Quality Department, and all our senior directors have a solution-oriented interest in your complaints and negative opinions.

To report your opinions/suggestions/thoughts to the Customer Relations and Quality Department: You may send an e-mail from the "Suggestions and Complaints" section on our website to report your opinions through the Internet. You may also fill in the survey in our offices, request an in-person meeting with the officials of the Customer Relations and Quality Department or call us to give feedback.